Part 01
Core Ops Dashboard
Operators had no single screen that summarized the health of the whole operation. Key numbers like total inventory, warehouses, and recent activity weren’t shown, and the dashboard displayed metrics that didn’t help with daily decisions.
- Top-level summary metrics Total SKUs, Total Units, and Total Warehouses, each with a short trend (“+12 added this week”) so the numbers have context, not just raw totals.
- Inventory movement panel Units received, sold, and adjusted over the past 7 days, with trends visible at a glance instead of requiring a separate report.
- Morning Briefing Surfaces only what needs action that day (open exceptions, late orders, at-risk items) instead of making operators scan the whole dashboard for what’s urgent.
- Recent Exceptions on the homepage Color-coded feed so critical issues are visible immediately without navigating to a separate page.
- Channel health ≠ sync health Split into two panels, sales channel connectivity vs. inventory sync accuracy, because they’re different problems operators need to reason about separately.
- Quick Actions Links straight to the relevant task (resolve exceptions, review orders, sync channels), so the dashboard is a starting point for work, not just a summary to read.